Bag policy
Checked Sep 24, 2026Bags over 30 × 40 × 20 cm, backpacks of any size, luggage and holdalls are prohibited, with no venue bag storage. Another FAQ paragraph gives 40 × 35 × 19 cm; use the stricter listed limit and check the show page.
Allowed
- Small bag within 30 × 40 × 20 cm
Not allowed
- Backpacks
- Luggage
- Holdalls
- Bags larger than permitted
Entrances and doors
Checked Sep 24, 2026Show-specific doors and curfew times are posted on each event page; guests with digital tickets use the OVO Arena Wembley app. Lounge entry does not open the auditorium before general doors.
Parking
Checked Sep 24, 2026Wembley Park offers event parking for the arena and recommends reserving a space online in advance.
Rideshare
Checked Sep 24, 2026The arena travel and FAQ pages do not specify a dedicated rideshare pickup location.
Accessibility
Checked Sep 24, 2026Accessible tickets can be booked on the specialist line 020 8782 5629; walking aids are not allowed on the standing floor but can be used in seated areas.
Food and drink
Checked Sep 24, 2026Food and drinks are sold inside, including items ordered through the venue app; the arena is cashless. You may bring confectionery, but not drinks or hot food; request medical exceptions in advance.
Re-entry
Checked Sep 24, 2026The arena does not permit readmission after leaving, including for smoking.
Tickets and will call
Checked Sep 24, 2026The event-day box office opens no later than an hour before doors and closes about 15 minutes after the headliner begins. Tickets left for collection after closing are moved to Reception at Door One.