Frequently Asked.

Concerto is the app you open after you buy the ticket. Instead of juggling maps, reviews, and ticketing websites, Concerto gives you one hub for your night out. You get curated city guides, venue logistics (parking, bag policies, concessions), and official setlists all in one place.

Yes! The foundation of Concerto is completely free. You can access Events Near Me, City Guides, Setlists, and all Venue Intel (including 1-Tap Rideshare routing and bag policies) at no cost. Concerto Premium ($7.99/mo) unlocks our advanced AI tools like AI Bag Check, Live Mode, and Concerto+ itineraries.

As part of Concerto Premium, you can hold your bag up to your phone's camera. Our computer vision AI will estimate your bag's dimensions and structure, cross-reference it with your specific venue's official policy, and give you an instant Pass, Warn, or Fail verdict.

Concerto+ is our AI-powered itinerary builder. You tell it your show, your city, and your vibe, and it generates a mathematically mapped timeline for your night—including dinner reservation timing, precise venue arrival windows, and post-show plans.

Live Mode is your in-show companion. Once you arrive at the venue, the app transforms into a real-time experience. When the show ends, you receive a beautifully designed, shareable Story Card documenting your night—like a Strava post for your concert.

We currently provide verified, deeply detailed intel for over 300 major venues around the world, and our database is constantly growing.

No, Concerto is not a ticketing platform. However, each Featured Tour page links you directly to the official, verified ticketing site so you can secure your spot safely.

You can reach our team anytime by emailing support@concertocity.com. We're here to help make your event night flawless.