Venue guide · London, England
Bag policy, entry, parking, rideshare, and accessibility at Alexandra Palace. From official sources, dated.
For live music in the Great Hall, guests may bring one bag no larger than 30 × 20 × 10 cm. Oversized bags are directed to the bag drop; requirements may vary by event.
Great Hall and West Hall concert entry normally uses Palm Court on the west side; check the event page for any alternative. Download e-tickets before arriving.
Palace car parks charge after the first 30 free minutes; Blue Badge holders park for free. East Court is normally open 5:30 a.m.–12:30 a.m. but hours vary on event days.
The palace FAQ and visitor arrival pages do not designate a rideshare pickup site.
Blue Badge parking is free in East Court on a first-come basis. Contact Visitor Services about accessible tickets and assistance before the concert.
Great Hall gig nights typically have Festival Village bars and street food vendors, and the Phoenix Bar & Pizzeria also operates on site. Sales are cashless.
The palace’s general Great Hall FAQ does not state a universal exit-and-re-entry rule for gigs.
The concert FAQ recommends showing e-tickets on a phone, but does not specify a general box-office collection procedure for Great Hall concerts.
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