Bag policy
Checked Sep 24, 2026Clear bags may measure up to 12 × 6 × 12 inches; nonclear purses may be up to 10 × 6 × 2 inches, and one-gallon clear bags are allowed. Medical and diaper bags receive inspection.
Allowed
- Clear bag up to 12 × 6 × 12 inches
- Nonclear purse up to 10 × 6 × 2 inches
- One-gallon clear bag
Not allowed
- Nonclear backpacks larger than 10 × 6 × 2 inches
- Camera bags
- Luggage
Entrances and doors
Checked Sep 24, 2026The arena uses metal detectors at entry. The A–Z guide lists the box office on the south side between Prairie and Indiana, but does not set a universal concert door-opening time.
Parking
Checked Sep 24, 2026McCormick Place Lot A at 2301 South Prairie Avenue is the closest and lists $27 for up to 16 hours or $40 for 16–24 hours. Lots B and C are farther away with different rates; check posted prices before travel.
Rideshare
Checked Sep 24, 2026The arena’s A–Z and directions pages do not publish a designated rideshare pickup or drop-off curb.
Accessibility
Checked Sep 24, 2026Accessible parking is available in McCormick Place Lot A on a first-come basis. Request sign-language interpretation at least 10 working days before the event.
Food and drink
Checked Sep 24, 2026Concession stands operate on all concourses and list Pepsi drinks, hot dogs, hamburgers, chicken tenders and plant-based tenders among their offerings.
Re-entry
Checked Sep 24, 2026Guests cannot re-enter after leaving the building during an event.
Tickets and will call
Checked Sep 24, 2026The arena box office is at 200 East Cermak Road and opens three hours before each event, closing one hour after it starts. Event-day ticket delivery and pickup instructions depend on the seller.