Bag policy
Checked Sep 24, 2026Clear plastic, vinyl or PVC tote bags no larger than 12 × 6 × 12 inches and nonclear clutch bags no larger than 6 × 9 inches are allowed. Larger medical bags undergo additional screening.
Allowed
- Clear bag up to 12 × 6 × 12 inches
- Clutch up to 6 × 9 inches
Entrances and doors
Checked Sep 24, 2026Gates usually open 60–120 minutes before showtime, but the exact time varies by show. Check the show’s event page; parking opens one hour before the gate time.
Parking
Checked Sep 24, 2026Parking is not included in the concert ticket, and the venue recommends reserving in advance. Lots open one hour before the scheduled gate time.
Rideshare
Checked Sep 24, 2026Normal drop-off is near Adler Planetarium and pickup is on McFetridge Drive in front of the Field Museum. For expanded-lawn shows, both use the Field Museum.
Accessibility
Checked Sep 24, 2026The venue allows larger screened medical bags, including a separate bag for breast-pumping equipment. Ask guest services about seating or other accommodations.
Food and drink
Checked Sep 24, 2026Food and beverages are sold on site; guests may also bring food in a clear one-gallon bag and up to one gallon of water in a factory-sealed or empty plastic reusable bottle.
Allowed
- Food in clear one-gallon bag
- Water up to one gallon in a factory-sealed or empty plastic bottle
Not allowed
- Metal water bottles
- Hydration packs
Re-entry
Checked Sep 24, 2026No re-entry after leaving, except when a severe-weather evacuation is cleared; keep the ticket for re-scanning after such an evacuation.
Tickets and will call
Checked Sep 24, 2026The venue visit FAQ does not publish a universal concert will-call collection point or time.