VyStar Veterans Memorial Arena

Bags up to 12 × 6 × 12 inches are permitted after search; backpacks are not. Medical-device carriers larger than that limit can be admitted following inspection.

Bags are searched at entry, including medical-device carriers. Check the concert event page for exact opening time and entrance.

The arena publishes parking and access information on its dedicated parking page; check the event listing for the applicable lot and price.

For accessible drop-off, use A. Philip Randolph Boulevard and Duval Street.

The arena publishes a separate accessibility guide and provides guest service locations on its concourses for assistance.

Concession and merchandise stands are cashless. Outside food and beverages are prohibited except medically needed food and drinks.

Guests cannot leave and use the same ticket to return, except in medical or emergency situations.

The arena has an Ascension St. Vincent’s Box Office and Will Call; refer to its box-office page or the concert ticket confirmation for show-day pickup details.