Utilita Arena Cardiff

Only one bag per person measuring at most 29 × 21 × 15 cm is allowed after search; there is no storage for larger bags. Coat check is £3.50 per item or £5 for a permitted filled bag.

Doors normally open about one hour before the performance; the ticket or event page gives the show’s actual time. Have tickets and small bags ready for scanning and search.

There is no public on-site event parking; use nearby multi-storey car parks or public transport.

Use the taxi ranks on Tredegar Street or Churchill Way for taxi pickup and drop-off.

Contact the arena’s access team before arrival with medical equipment, medicines or food needed for a medical condition; accessible booking information is on its dedicated page.

Arena foyers sell food and beverages, and free drinking water is available. Re:Fuel serves fries, hotdogs and pizza in the main foyer.

No. The arena has a strict no readmission policy, so you can't leave and come back in on the same night.

When collecting Live Access tickets from the Box Office, bring valid photo ID that matches the lead booker's name. The Box Office can't swap or change Ticketmaster bookings, so contact your point of purchase for those.