Bag policy
Checked Sep 24, 2026Only one bag per person measuring at most 29 × 21 × 15 cm is allowed after search; there is no storage for larger bags. Coat check is £3.50 per item or £5 for a permitted filled bag.
Allowed
- One bag up to 29 × 21 × 15 cm
Entrances and doors
Checked Sep 24, 2026Doors normally open about one hour before the performance; the ticket or event page gives the show’s actual time. Have tickets and small bags ready for scanning and search.
Parking
Checked Sep 24, 2026There is no public on-site event parking; use nearby multi-storey car parks or public transport.
Rideshare
Checked Sep 24, 2026The visitor FAQ mentions ride services but does not specify a designated pickup location.
Accessibility
Checked Sep 24, 2026Contact the arena’s access team before arrival with medical equipment, medicines or food needed for a medical condition; accessible booking information is on its dedicated page.
Food and drink
Checked Sep 24, 2026Arena foyers sell food and beverages, and free drinking water is available. Re:Fuel serves fries, hotdogs and pizza in the main foyer.
Re-entry
Checked Sep 24, 2026The arena FAQ describes its outdoor smoking area but does not state a general concert rule for leaving and re-entering the venue.
Tickets and will call
Checked Sep 24, 2026The general FAQ directs patrons to the box-office page for collection but does not itself set a universal ID or collection procedure.