bp pulse Live

The venue operates a bag policy to ensure quick searches and minimize contact. Bags must be no larger than A4 size with a maximum of two compartments, and rucksacks are not permitted.

Entrance assignments and door times are event-specific at bp pulse Live. Use the entrance shown on the official event page or ticket, arrive early for screening, and follow on-site signage.

Parking is available on the NEC site, and visitors should follow signs to their event's designated car park. Avoid parking in the Resorts World Birmingham car park.

Concerto couldn't find a rideshare pickup zone published by bp pulse Live. Set your pickup to the venue's address. After the show, use any signed pickup area, or walk a block or two from the main exit before you request a ride so your driver can reach you.

To book accessible tickets, register your access requirements for an Access Card through Nimbus Disability, then book online through the AXS.com Accessible Tickets site. Nimbus can help with telephone registration on 0333 808 5108.

bp pulse LIVE offers a self-serve bar with 'tap and go' technology for quick drink purchases, eliminating traditional checkout lines. The venue features food and drink spots across the Forum and Arena Bowl, ensuring visitors are never far from refreshments.

There is no re-admission once you leave the arena, except in limited circumstances at the venue's sole discretion.

bp pulse LIVE is mobile only, so your tickets are in the app from wherever you bought them. The box office is next to the main venue entrance and opens on event days, usually from around 4PM for evening shows. If you can't use the app, bring your order confirmation and ID to the box office on show night.