Venue guide

UBS Arena

UBS Arena is an arena in Elmont, NY.

Venue info

Checked against UBS Arena’s official sources. Tap a section to open it.

Bag policy

Checked Aug 20, 2026

Bags no larger than 12″ x 12″ x 6″ are allowed and will be screened. Backpacks of all sizes are prohibited, but medical and baby bags are permitted with screening.

Allowed

  • Bags no larger than 12″ x 12″ x 6″
  • Medical bags
  • Baby bags

Not allowed

  • Backpacks of all sizes
  • Weapons of any kind
  • Professional camera equipment
  • Laptops and personal computers
  • Audio/video recording devices
  • Laser pointers or flashlights
  • Illegal drugs/substances
  • Outside alcohol
  • Fireworks and projectiles
  • Large signs, flags, and banners
  • Balloons and inflatables
  • Unapproved pamphlets
  • Firestarters and lighters
  • Cans, bottles, and insulated containers
  • Pets, other than service animals
  • Selfie sticks and poles
  • Coolers of any size
  • Offensive signs or garments
  • Noisemakers
  • Optical illusions
  • Drones
  • Patrons without shoes, shirts, or pants/shorts
  • Flowers, unless allowed by tour production
  • Skateboards and rollerblades

Entrances and doors

Checked Oct 22, 2026

The Main Entrance is on the NE side of the arena and leads into the Acrisure Great Hall. American Express Card Members can use the dedicated Amex Entrance on the NW side. The BMW (SE) and DIME (SW) VIP entrances are for UBS Arena Premium Members only.

Parking

Checked Aug 20, 2026

Parking is available for purchase prior to events via ParkWhiz and Ticketmaster, with prices increasing by $5-$10 at the arena. General paid parking is available at Emerald Parking, with additional lots accessible via the Cross Island Parkway.

Rideshare

Checked Oct 16, 2026

Use the north side of the arena for rideshare and general passenger pickup and drop-off. Drivers must use Cross Island Parkway Exit 26D to reach this area.

Accessibility

Checked Aug 20, 2026

Wheelchair seating is located in each of the following sections: 103, 104, 105, 109, 112, 114, 115, 117, 205, 210, 214, 217, 222. Also, if ASL interpreter services are needed, we recommend sitting at an accessible platform, located at the following Sections: 103, 104, 105, 109, 112, 114, 115, 117.

Food and drink

Checked Aug 20, 2026

UBS Arena offers a diverse range of dining options with 12 market-style outlets featuring hot, freshly prepared foods, ready-to-go meals, and self-serve snacks and beverages. Highlights include vegetarian, gluten-free, and kosher options, as well as unique offerings like the 'Fear the Schmear' Porkbelly and Habanero Sandwich and Benihana Hibachi Bowls.

Re-entry

Checked Oct 15, 2026

Re-entry is not permitted after you leave the venue.

Tickets and will call

Checked Oct 22, 2026

The Box Office, Ticketmaster Concierge, is next to the NE Entrance and is open on event nights. It closes when the headliner takes the stage at shows, or at the end of the first period intermission at games.

Going to a show at UBS Arena?

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