Thompson-Boling Arena at Food City Center

Food City Center allows one clear plastic bag no larger than 12 x 6 x 12 inches or one one-gallon clear resealable bag per person, plus a small clutch no larger than 4.5 x 6.5 inches. All items are subject to search, and no other bags are allowed.

Main entrance gates are at the top of the concrete pedestrian ramps on the east and west sides of the building. Door times for concerts and special events vary by event and are published with the event listing.

Concert and special-event parking is $20, card only, with no cash accepted. Parking is available in adjacent lots and garages, and the venue publishes garage clearances ranging from 6 feet 6 inches to 8 feet 6 inches.

The reviewed official Food City Center venue guidance does not state a specific rideshare pickup or drop-off policy.

Accessible seating and restrooms are available throughout the arena, and accessible parking is offered in surrounding lots on a first-come, first-served basis. Assistive listening devices are available with photo ID as collateral, and sign-language interpreters may be requested at least two weeks before an event.

Food City Center has permanent concession stands plus portable locations at selected events. The venue lists items including pizza, pretzels, hot dogs, hamburgers, chicken strips, lemonade, ice cream, nachos, popcorn, candy, Moe's, Great American Cookie, Calhoun's BBQ, Coca-Cola products, and Dasani water.

Thompson-Boling Arena at Food City Center has a no re-entry policy and does not issue passes out.

The venue identifies ticket facilities on the Phillip Fulmer Way level and publishes separate phone contacts for concerts and athletics, but the reviewed page does not state one universal will-call or ticket-pickup procedure.