Bag policy
Checked Sep 24, 2026The FAQ contradicts itself: it says backpacks may be searched and escorted to coat check, while its prohibited list says no backpacks. Leave backpacks behind or confirm the show’s rule directly; luggage is prohibited.
Entrances and doors
Checked Sep 24, 2026Doors usually open one hour before showtime but vary by concert. The venue advises against lining up before the stated door time.
Parking
Checked Sep 24, 2026Street spaces are limited; the venue lists nearby paid lots and garages in its directions guide.
Rideshare
Checked Sep 24, 2026The FAQ says rides are available on Market Street but does not designate an official rideshare pickup or drop-off point.
Accessibility
Checked Sep 24, 2026The entrance is accessible, ADA viewing is at the rear of the floor, and the lobby restroom has accessible stalls. Accessible seats can be selected on the event’s official ticket page.
Food and drink
Checked Sep 24, 2026Food is sold at every concert, and the bar advertises $8 featured drinks. Outside food and beverages are prohibited.
Not allowed
- Outside food and beverages
Re-entry
Checked Sep 24, 2026Guests cannot leave and return after their tickets are scanned, except through the venue smoking section.
Tickets and will call
Checked Sep 24, 2026Will Call opens 90 minutes before each show; bring photo ID, the purchasing credit card and the AXS confirmation number. Most other tickets use AXS mobile scanning.