The O2

One bag per person, A4 size or smaller (or a standard handbag), is allowed into the arena. Backpacks are not permitted.

Head to the entrance stated on your ticket and join one of the security queues. Large bags must be left at the bag storage facility just outside the main entrance.

Parking availability, access routes, and pricing at The O2 can vary by event. Review the linked official information and reserve in advance when that option is offered.

Use the free pickup and drop-off point in Car Park 1, just off Millennium Way. Follow the signs.

Accessible seating is on every level, and accessible seat holders can use any entrance; the main concourses are step-free with lifts to all levels. Assistive listening devices are at the Level 1 Customer Service desk. Assistance dogs can stay in wheelchair bays; email access@theo2.co.uk before your event. For a wheelchair on the night, call 0208 463 2211 once doors open.

The O2 Arena offers a diverse range of food and drink options, from burgers and pizzas to burritos and stir fry. Special highlights include the Lanson Champagne Bar and the Mixology Bar with unique cocktails. Exclusive areas like Sky Backstage and O2 Blueroom provide additional experiences for Sky and O2 customers.

A venue-wide re-entry rule was not confirmed in The O2's current published guidance. Treat exit as final unless event staff explicitly confirms re-entry before you leave.

If you can't see your tickets or don't have a smartphone, bring photo ID matching the booking name and your order confirmation email to The O2 Box Office, which can help from 90 minutes before doors on event day.