Bag policy
Checked Sep 24, 2026Bags up to 12 × 6 × 12 inches may enter after search; opaque bags receive extra inspection. The venue also lists backpacks and large purses as prohibited.
Allowed
- Bag up to 12 × 6 × 12 inches
Entrances and doors
Checked Sep 24, 2026Doors generally open one hour before showtime. Use a mobile ticket on a phone; if it cannot be displayed, ask for help at the box office with photo ID.
Parking
Checked Sep 24, 2026Metered street parking and nearby Clay Commons, Brown Hotel and Fifth Street garages are available.
Rideshare
Checked Sep 24, 2026The Mercury Ballroom visitor guide does not specify a dedicated rideshare pickup point.
Accessibility
Checked Sep 24, 2026The venue publishes an accessibility guide and asks guests to contact staff before visiting with questions or accommodation requests.
Food and drink
Checked Sep 24, 2026The bar offers beer, wine, spirits and nonalcoholic drinks; snacks include popcorn, pretzels and nachos. Outside food and drinks are prohibited.
Not allowed
- Outside food and beverages
Re-entry
Checked Sep 24, 2026The venue does not permit guests to leave and re-enter.
Tickets and will call
Checked Sep 24, 2026The venue lists box office hours before Mercury shows and mobile ticket entry, but does not publish a general Will Call pickup procedure.