John Paul Jones Arena

Clear bags up to 12" x 6" x 12" and small clutches up to 4.5" x 6.5" are allowed. All bags are subject to search.

Complimentary hearing assistance devices are available at the Guest Services Booth (sponsored by RMC Events) located outside section 308 by the main entrance doors.

Parking is available in several lots surrounding the arena, including JPJ Garage and JPJ West, South, and East Lots. Parking passes can be purchased online or at the venue, and the arena is cashless, so plan to use credit/debit cards.

Use the designated cutout on Massie Road for rideshare, taxi and passenger drop-off.

Buy wheelchair accessible and companion seats online, where unsold ADA seating is shown when you pick seats; for day-of help, visit the Box Office. Free hearing assistance devices are at the Guest Services Booth, and ramped entrances are Doors 4-7, Doors 32-37, and Doors 44-45 in the parking garage. Only licensed service animals are allowed, and the arena does not loan wheelchairs.

Concessions are cashless. Parking and merchandise purchases are also cashless.

Exiting and reentering with the same ticket is not permitted.

Will Call is located at the John Paul Jones Arena Box Office. For ticket-related problems encountered inside the Arena, patrons should visit the back window of the box office located outside Section 308.