Bag Policy
Bag Policy
John Paul Jones Arena does not publish one universal bag rule for every event. Review the official event information before arrival because size and type restrictions may vary.
Verified 2026-08-20Venue guide
John Paul Jones Arena
Charlottesville, VA · US
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Parking
Parking
Parking is available in several lots surrounding the arena, including JPJ Garage and JPJ West, South, and East Lots. Parking passes can be purchased online or at the venue, and the arena is cashless, so plan to use credit/debit cards.
Verified 2026-08-20Rideshare
Rideshare
For rideshare services like Uber or Lyft, use the designated cut out area off Massie Road.
Verified 2026-08-20Concessions
Concessions
Food and beverage availability at John Paul Jones Arena varies by event and operating setup. Review the linked official guest information before arrival.
Verified 2026-08-20Accessibility
Accessibility
Current official guidance confirms that accessibility arrangements are handled by John Paul Jones Arena, but event-specific services may require advance coordination. Contact the venue before purchasing if you need accessible seating, mobility assistance, interpreting, assistive-listening support, or another accommodation.
Verified 2026-08-20Re-Entry
Re-Entry Policy
Exiting and reentering with the same ticket is not permitted.
Verified 2026-08-20Ticket Pickup
Box Office & Ticket Pickup
Will Call is located at the John Paul Jones Arena Box Office. For ticket-related problems encountered inside the Arena, patrons should visit the back window of the box office located outside Section 308.
Verified 2026-08-20Entrances & Gates
Gates & Entrances
Complimentary hearing assistance devices are available at the Guest Services Booth (sponsored by RMC Events) located outside section 308 by the main entrance doors.
Verified 2026-08-20Nearby and related
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