Venue guide · Houston, TX

Fertitta Center

Bag policy, entry, parking, rideshare, and accessibility at Fertitta Center. From official sources, dated.

Bag policy

Checked Sep 23, 2026

Fertitta Center enforces a clear-bag policy. Approved bags are subject to inspection at entry.

Allowed

  • Approved clear bags
  • Medically necessary bags after inspection

Not allowed

  • Bags that do not meet the clear-bag policy

Entrances and doors

Checked Sep 23, 2026

For basketball, gates and game-day ticket windows open 60 minutes before tipoff. Visiting-team will call is at the Holman Street ticket office.

Parking

Checked Sep 23, 2026

Parking arrangements vary by event. Accessible entry to the garage requires a valid ADA-compliant license plate or hangtag.

Rideshare

Checked Sep 23, 2026

The venue has not published specific rideshare guidance on its official venue or guest-information pages.

Accessibility

Checked Sep 23, 2026

The arena has accessible parking, restrooms, concessions, seating, and public entrances. Guests may contact the Houston Athletics Ticket Office for assistance.

Food and drink

Checked Sep 23, 2026

Chartwells operates concession stands and portable carts throughout the concourse. Major credit cards are accepted at concessions.

Re-entry

Checked Sep 23, 2026

Guests receiving player tickets must enter when the ticket is issued and follow the arena’s no-re-entry policy.

Tickets and will call

Checked Sep 23, 2026

General will call is available in advance at the Houston Athletics Ticket Office and at both arena ticket booths on game day. Game-day windows open 60 minutes before tipoff, and photo ID is required.

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