Bag policy
Checked Sep 23, 2026The venue publishes a separate house bag policy as an image and prohibits backpacks in its A–Z guide. The image text could not be reliably extracted, so the precise concert bag dimensions are not confirmed.
Entrances and doors
Checked Sep 23, 2026Door times vary by event; the venue directs guests to check the event page or call. Ticketed guests pass through metal detectors at entry.
Parking
Checked Sep 23, 2026The venue parking page lists the main lot and nearby St. Augustine Garage and State Garage E, but its posted prices and access details are explicitly for FSU games; it does not give a general concert parking rate.
Rideshare
Checked Sep 23, 2026Event drop-off and pickup points are North Drive off Pensacola Street and East Drive off MLK Boulevard.
Accessibility
Checked Sep 23, 2026Guest elevators are at the northwest suite entrance and the northeast and southeast corners; the box office lobby elevator reaches Level 1. Service animals are permitted.
Food and drink
Checked Sep 23, 2026Concession stands and portables accept Visa, American Express, Mastercard, Discover, Google Pay, Apple Pay, and Samsung Pay. Outside food and beverages are prohibited.
Not allowed
- Outside food and beverages
Re-entry
Checked Sep 23, 2026After exiting, guests need an unused ticket to re-enter; Guest Services behind Section 101 handles emergencies and special exceptions.
Tickets and will call
Checked Sep 23, 2026Will call is at the main box office on the northwest side. It opens weekdays 10 a.m.–5 p.m. and usually one hour before weekend events; bring a photo ID and the purchase credit card.