Colonial Life Arena

The Colonial Life Arena enforces a clear bag policy allowing clear plastic, vinyl, or PVC bags up to 12" x 6" x 12" and small clutch bags no larger than 4.5" x 6.5". All bags are subject to search upon arrival.

Guest Services Center is located in the lobby near the main entrance and is open from the time doors open until the end of the event. If you have any questions at Colonial Life Arena, please speak with an usher, staff member, or visit the Guests Services Center - located in the front atrium near the main entry doors or on the main concourse behind Section 101.

There are numerous parking options available around the Colonial Life Arena, including areas throughout USC, the City, and The Vista. Prices and payment methods are determined by lot owners and can change without notice.

Guests needing accessible accommodations can be dropped off near the Lincoln Street entrance at Lincoln and College Streets.

A variety of accommodations including accessible seating, visual & hearing impaired services, and wheelchair accessible areas are available.

Outside food and beverages are prohibited inside the Colonial Life Arena. The venue enforces a strict no re-entry policy and is a non-smoking and non-vaping facility.

Colonial Life Arena has a no re-entry policy. Once you exit during an event, you need to buy a new ticket to get back in.

Will Call is located at the Prisma Health Box Office inside Colonial Life Arena. In-person at the Prisma Health Box Office: Tuesdays (9 AM - 4 PM) and Fridays (11 AM - 4 PM)