Venue guide

Spectrum Center

Charlotte, NC · US

Verified venue informationOfficial sources first

Know before you go

What matters at Spectrum Center.

The information that can ruin a night if it is wrong. Every section shows its source and the date Concerto last checked it.

Bag Policy

Bag Policy

Spectrum Center has introduced a new bag policy allowing only small clutches, wallets, and wristlets not exceeding 4in x 6in x 1.5in for all arena events and Hornets games.

Verified 2026-08-20
Parking

Parking

Nearly 30,000 off-street parking spaces are available within a 15-minute walk of Spectrum Center. Guests can use SpotHero to find and reserve parking at various lots around the venue, with options for tailgating and oversized vehicles.

Verified 2026-08-20
Rideshare

Rideshare

A dedicated rideshare zone was not confirmed in Spectrum Center's current published guidance. Follow the event page and your rideshare app on show day, and use only signed pickup or drop-off areas.

Verified 2026-08-20
Concessions

Concessions

Hugo’s Hive Menu offers fan-favorite concessions at $2 each, including hot dogs, pretzel bites, popcorn, bottled water, and soda. This initiative aims to provide affordable food options during Hornets games.

Verified 2026-08-20
Accessibility

Accessibility

Sensory kits are available for check out at the Guest Experience booths located outside sections 102 and 208. To purchase wheelchair-accessible and companion seating, please call (704) 688-8128.

Verified 2026-08-20
Re-Entry

Re-Entry Policy

Re-entry to Spectrum Center is not permitted during any event.

Verified 2026-08-20
Ticket Pickup

Box Office & Ticket Pickup

For select non-Hornets events, an artist will call may be available at the Box Office. On non-event days, the Box Office is open every Friday from 10 a.m. – 2 p.m. for walk up sales.

Verified 2026-08-20
Entrances & Gates

Gates & Entrances

For ticket holders who enter through the Bank of America 5^{th} Street Executive Entrance, there are elevators to the Event Level, Founders Level and Suite Level. Media members should enter through the Rick Bonnell Media & Employee Entrance, located on the 5^{th} Street side of Spectrum Center.

Verified 2026-08-20

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