Bag policy
Checked Sep 23, 2026The theatre admits clear bags up to 12 × 6 × 12 inches or one-gallon clear bags and nonclear clutches up to 4.5 × 6.5 inches. Oversized bags and backpacks are not admitted.
Allowed
- Clear bag up to 12 × 6 × 12 inches
- One-gallon clear bag
- Clutch up to 4.5 × 6.5 inches
Entrances and doors
Checked Sep 23, 2026The theatre guide says gates typically open 60 to 90 minutes before the event, with exact timing varying by show.
Parking
Checked Sep 23, 2026Use SDSU Parking 3 or 6/6B for events; parking is $40 per vehicle, payable by credit or debit card or mobile wallet. Lots generally open 90 minutes before the doors.
Rideshare
Checked Sep 23, 2026The theatre guide points rideshare users to designated SDSU campus pickup and drop-off areas, without identifying a single theatre-specific curb.
Accessibility
Checked Sep 23, 2026Accessible seating is available on each level. Guests needing sign-language interpretation should contact the venue at least three weeks before the event; assistive listening devices are available at Guest Services by the VIP/Pass Gate with a photo ID.
Food and drink
Checked Sep 23, 2026The guide lists food and drink concessions on the upper concourse and says the venue is cashless.
Re-entry
Checked Sep 23, 2026The theatre guide says re-entry is typically not permitted after leaving; check the event-specific instructions.
Tickets and will call
Checked Sep 23, 2026The theatre box office at the main gate opens only on event days. Ticketmaster replacement tickets may be collected at Viejas Arena will call on the day of the event; hours vary.