Venue guide

Videotron Centre

Videotron Centre is an arena in Quebec City, QC.

Venue info

Checked against Videotron Centre’s official sources. Tap a section to open it.

Bag policy

Checked Oct 11, 2026

Bags larger than 14" x 12" x 6" (35.56 cm x 30.48 cm x 15.24 cm) are not allowed. Only personal handbags and bags with baby items are permitted.

Allowed

  • Personal handbags up to 14" x 12" x 6"
  • Bags containing baby items

Not allowed

  • Bags larger than 14" x 12" x 6"
  • Backpacks
  • Items larger than a briefcase
  • Coolers
  • Helmets
  • Strollers
  • Umbrellas
  • Glass, hard plastic or metal containers
  • Aluminum cans
  • Water bottles of any type
  • Aerosol cans

Entrances and doors

Checked Oct 22, 2026

The main entrance is on Soumande St., and the secondary entrance is at Avenue du Colisée and Hamel Blvd. Guests with reduced mobility and their companions can use door 9, near the P1 lot for disabled badge holders. Update the Ticketmaster app before you go and show your tickets from the app or your digital wallet at the entrance.

Parking

Checked Aug 20, 2026

Parking is accessible via Soumande St. and Avenue du Colisée. Customers have free access to the P2B parking lot via Soumande St., except on event days when parking fees apply.

Rideshare

Checked Oct 21, 2026

For taxi pickup, use the stand east of the arena in front of the Colisée, in parking lot P4.

Accessibility

Checked Oct 22, 2026

To buy reduced-mobility and companion seats on ticketmaster.ca, turn on Filters and click Accessibility. Guests with reduced mobility and their companions can enter through door 9, near the P1 lot for disabled badge holders, and elevators are throughout the arena. Free wheelchairs are available at the information desk while supplies last, with valid ID such as a driver's license as a deposit.

Food and drink

Checked Aug 20, 2026

The Videotron Centre offers a variety of high-quality food concessions with menus to suit all tastes and budgets, including gourmet options in premium areas. Club Bud lounge bar provides a wide selection of Labatt beers in a festive atmosphere.

Re-entry

Checked Oct 15, 2026

Re-entry is prohibited without prior approval and a stamp. Arrange permission before leaving.

Tickets and will call

Checked Oct 22, 2026

Tickets are mobile and managed in the Ticketmaster app. Screenshots, photos, and print-outs of mobile tickets are not accepted. If you don't have a credit card, you can buy tickets in person at the Videotron Centre box office with a debit card.

Going to a show at Videotron Centre?

Save it in Concerto. On the morning of the show you get the doors time and this guide, with Your Night one tap away.

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Own a restaurant or hotel near Videotron Centre? Reach concert fans planning their night here. For restaurants · For hotels

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Going to a show here?

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Save your show in Concerto. At 9am on show day, it sends you the doors and show time at Videotron Centre, with Your Night one tap away. Free on iPhone and Android.