Venue guide

Cross Insurance Center

Bangor, ME · US

Verified venue informationOfficial sources first

Know before you go

What matters at Cross Insurance Center.

The information that can ruin a night if it is wrong. Every section shows its source and the date Concerto last checked it.

Bag Policy

Bag Policy

The Cross Insurance Center enforces a bag policy limiting bags to a size of 14" x 14" x 6" with some exceptions. Prohibited items include weapons, explosives, and outside food and beverages.

Verified 2026-08-20
Parking

Parking

The Cross Insurance Center offers three parking lots on site, labeled as Lot J, Lot O, and Lot E. Parking can be reserved in advance through Ticketmaster to ensure availability. On-site parking is accessible from Buck Street.

Verified 2026-08-20
Rideshare

Rideshare

A dedicated rideshare zone was not confirmed in Cross Insurance Center's current published guidance. Follow the event page and your rideshare app on show day, and use only signed pickup or drop-off areas.

Verified 2026-08-20
Concessions

Concessions

The Cross Insurance Center offers a variety of concession stand options, including classic arena favorites and locally-inspired treats, with gluten-free and dairy-free options available. They also provide comprehensive catering services for events with customizable menus.

Verified 2026-08-20
Accessibility

Accessibility

Current official guidance confirms that accessibility arrangements are handled by Cross Insurance Center, but event-specific services may require advance coordination. Contact the venue before purchasing if you need accessible seating, mobility assistance, interpreting, assistive-listening support, or another accommodation.

Verified 2026-08-20
Re-Entry

Re-Entry Policy

A venue-wide re-entry rule was not confirmed in Cross Insurance Center's current published guidance. Treat exit as final unless event staff explicitly confirms re-entry before you leave.

Verified 2026-08-20
Ticket Pickup

Box Office & Ticket Pickup

Will Call is at the Maine Credit Unions Box Office [located at the Renewal by Andersen Entrance] available 90 minutes before – on the day of show*. Will Call allows individuals to pick up pre-purchased tickets for an event at the Box Office.

Verified 2026-08-20
Entrances & Gates

Gates & Entrances

Entrance assignments and door times are event-specific at Cross Insurance Center. Use the entrance shown on the official event page or ticket, arrive early for screening, and follow on-site signage.

Verified 2026-08-20

Nearby and related

More venue guides.

From the Concert to the City®

The venue is only one part of the night.

Save your show in Concerto to keep venue rules, nearby places, weather, timing, getting there, and getting home attached to the same night.