Venue guide

United Center

United Center is an arena in Chicago, IL.

Venue info

Checked against United Center’s official sources. Tap a section to open it.

Bag policy

Checked Oct 11, 2026

One small purse or personal bag up to 10" x 6" x 2" is allowed. No backpacks or other bags are allowed.

Allowed

  • Small purse or personal bag up to 10" x 6" x 2"

Not allowed

  • Backpacks
  • Bags larger than 10" x 6" x 2"

Entrances and doors

Checked Oct 22, 2026

Gates generally open 90 minutes before events, including Bulls and Blackhawks games. Check your event page for exact times.

Parking

Checked Aug 20, 2026

Parking availability, access routes, and pricing at United Center can vary by event. Review the linked official information and reserve in advance when that option is offered.

Rideshare

Checked Oct 16, 2026

For Uber, use the Uber Zone in Lot E at Madison and Wood Streets. Enter from Madison Street and show the attendant your driver’s lane number. The zone opens two hours before events and stays open up to one hour afterward.

Accessibility

Checked Oct 22, 2026

Buy accessible seating by calling the United Center at (312) 455-4657. Wheelchair escorts are available from any team member or Guest Relations booth, assistive listening headsets are at the Guest Relations booths at Gate 2 or 6 with a photo ID, and sensory bags can be checked out at Guest Relations. Only service animals are allowed.

Food and drink

Checked Aug 20, 2026

Food and beverage availability at United Center varies by event and operating setup. Review the linked official guest information before arrival.

Re-entry

Checked Oct 15, 2026

Re-entry is not permitted after you leave the venue.

Tickets and will call

Checked Oct 22, 2026

The Ticketmaster Box Office is in the East Atrium, open Monday through Saturday from 11 AM to 5 PM and on event days, including Sunday, from 11 AM until the event starts. Will call is at the Main Box Office in the East Atrium, and a valid photo ID is required.

Going to a show at United Center?

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Save your show in Concerto. At 9am on show day, it sends you the doors and show time at United Center, with Your Night one tap away. Free on iPhone and Android.