Turner Hall Ballroom

Only small purses up to 13 x 4 x 9 inches are allowed, and all are searched. Backpacks and oversized purses are prohibited, and there's no bag storage at Turner Hall Ballroom, so leave large bags at home or in your car.

You can line up before doors, but be respectful of the neighbors. Allow 30 minutes to get through security, and show your AXS mobile ticket at the entrance to scan in.

If you park in the parking structure, keep your parking pass on your dash the entire time you're parked.

Concerto couldn't find a rideshare pickup zone published by Turner Hall Ballroom. Set your pickup to the venue's address. After the show, use any signed pickup area, or walk a block or two from the main exit before you request a ride so your driver can reach you.

Use the elevator on the north side of the building. Ask for accessible seating when you order, online through the ADA link, or by emailing ada@ptglive.com. Hearing assist devices need at least two business days' notice.

You can take your drink from the bar into the show. No food is served, outside food and drinks (including water) aren't allowed, and all bars and concessions are cashless.

Turner Hall Ballroom hasn't published re-entry details on its official site. Check your event page or contact the venue before you go.

Will call tickets are held at the box office, and you can pick them up during regular box office hours or starting two hours before showtime. Only the original purchaser can pick up, with a photo ID. Everyone needs a ticket, including children two and older.