Venue guide
The Star
The Star is an arena in Frisco, TX.
Venue info
Checked against The Star’s official sources. Tap a section to open it.
Bag policy
Checked Aug 20, 2026
Ford Center permits clear plastic, vinyl, or PVC bags up to 12 by 6 by 12 inches, one-gallon clear freezer bags, and small clutches up to 4.5 by 6.5 inches. Medical exceptions are inspected at a designated gate.
Allowed
- Clear bag up to 12 by 6 by 12 inches
- One-gallon clear freezer bag
- Small clutch up to 4.5 by 6.5 inches
Not allowed
- Backpacks
- Coolers
- Briefcases
- Fanny packs
- Luggage
- Oversized purses
Entrances and doors
Checked Oct 22, 2026
Ford Center has one guest entrance. Use the South Entrance, on the south side of the building through the plaza.
Parking
Checked Aug 20, 2026
Parking assignments and prices vary by Ford Center event. Review the event page and The Star campus information before arrival; Blue and Silver garages and the Gridiron Lot serve parts of the campus.
Accessibility
Checked Oct 22, 2026
Ford Center has accessible parking, accessible drop-off and pick-up areas, power-assisted doors, and accessible restrooms, concessions, and seating. Wheelchair and companion seating is on the concourse level, and a limited number of wheelchairs can take you from the gates to your seat if you ask event staff at any entrance. For help on event day, visit the Guest Services Center on the concourse behind Section 127.
Food and drink
Checked Aug 20, 2026
Food and beverages are sold inside Ford Center for many events. Outside food, alcohol, bottles, cans, and beverage containers are prohibited, with exceptions for medical needs.
Re-entry
Checked Oct 15, 2026
Some Ford Center events allow re-entry. If allowed, use a designated exit and have your ticket scanned out. Repeat security screening when you return. Frisco ISD events prohibit re-entry.
Tickets and will call
Checked Oct 22, 2026
Ford Center ticket offices are at the southwest and southeast corners of Ford Center, accessed through Tostitos Championship Plaza. They open on event days, with hours set for each event.
Upcoming shows at The Star
Save a show in Concerto and get its bag rules, doors, and parking on the morning of the show.
Around The Star
Places to eat, stay, and go near the venue. Places from Google.
Own a restaurant or hotel near The Star? Reach concert fans planning their night here. For restaurants · For hotels

