Venue guide
Frisco, TX · US
Know before you go
The information that can ruin a night if it is wrong. Every section shows its source and the date Concerto last checked it.
Ford Center permits clear plastic, vinyl, or PVC bags up to 12 by 6 by 12 inches, one-gallon clear freezer bags, and small clutches up to 4.5 by 6.5 inches. Medical exceptions are inspected at a designated gate.
Verified 2026-08-20Parking assignments and prices vary by Ford Center event. Review the event page and The Star campus information before arrival; Blue and Silver garages and the Gridiron Lot serve parts of the campus.
Verified 2026-08-20The Star does not publish a permanent rideshare location for every event. Follow event-day traffic signs and confirm the active pickup point in your rideshare app.
Verified 2026-08-20Food and beverages are sold inside Ford Center for many events. Outside food, alcohol, bottles, cans, and beverage containers are prohibited, with exceptions for medical needs.
Verified 2026-08-20Current official guidance confirms that accessibility arrangements are handled by The Star, but event-specific services may require advance coordination. Contact the venue before purchasing if you need accessible seating, mobility assistance, interpreting, assistive-listening support, or another accommodation.
Verified 2026-08-20A venue-wide re-entry rule was not confirmed in The Star's current published guidance. Treat exit as final unless event staff explicitly confirms re-entry before you leave.
Verified 2026-08-20Current official guidance does not publish one universal will-call schedule for every event at The Star. Use the delivery instructions in the official ticket order and confirm event-day box-office details before traveling to the venue.
Verified 2026-08-20Entrance assignments and door times are event-specific at The Star. Use the entrance shown on the official event page or ticket, arrive early for screening, and follow on-site signage.
Verified 2026-08-20Nearby and related
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