Venue guide · Frisco, TX

Comerica Center

Bag policy, entry, parking, rideshare, and accessibility at Comerica Center. From official sources, dated.

Bag policy

Checked Sep 24, 2026

Clear plastic, vinyl or PVC bags up to 14 × 14 × 6 inches and wallet-sized clutches up to 5 × 8 inches are allowed. Medical and parenting bags may be inspected as exceptions.

Allowed

  • Clear bag up to 14 × 14 × 6 inches
  • Clutch up to 5 × 8 inches
  • Inspected medical or parenting bag

Not allowed

  • Other nonclear bags and purses

Entrances and doors

Checked Sep 24, 2026

Entrances are at the northwest and northeast corners of the arena. Doors open about 60 minutes before most events, but the time can vary.

Parking

Checked Sep 24, 2026

Two garages west of the center have about 2,100 spaces, with published event parking of $5–$15. Parking has no in-and-out privileges.

Rideshare

Checked Sep 24, 2026

The arena A–Z and directions pages do not list a designated rideshare pickup or drop-off point.

Accessibility

Checked Sep 24, 2026

Elevators are in the north lobby; accessible seating is listed at the tops of Sections 103, 104, 109, 117, 120, 122 and 123.

Food and drink

Checked Sep 24, 2026

Food and beverage services operate inside; outside food and drinks are prohibited. The center is cashless and accepts debit and credit cards.

Not allowed

  • Outside food and drinks

Re-entry

Checked Sep 24, 2026

The re-entry policy varies by event. Check the specific concert’s instructions before leaving.

Tickets and will call

Checked Sep 24, 2026

The box office faces Gaylord Parkway on the north side and opens two hours before ticketed events, but the venue does not publish one universal will-call pickup procedure.

Concerto app icon

Going to a show here?

Download on the App StoreQR code: Concerto on the App Store

Free on iPhone. Concerto+ available in the app.