The Fillmore Charlotte

Bags up to 12 × 6 × 12 inches are allowed after search; opaque bags receive additional inspection.

Doors generally open one hour before showtime. Mobile tickets are scanned at entry; pre-show patio guests enter before Fast Lane and general admission at the door time.

The NC Music Factory lot across Hamilton Street past AvidXchange may charge an event-dependent rate; reserved VIP parking is adjacent to the deck and sold separately.

Rideshare drop-off and pickup are at the curb directly in front of the Fillmore box office.

Accessible parking is on the first deck level and outside the deck, first come first served with a placard; request other arrangements through the accessibility guide.

The club sells food, alcoholic and nonalcoholic drinks; valid photo ID is needed to buy alcohol.

Concerts have no re-entry policy; an outdoor smoking patio connected to the venue is available near the restrooms.

Will-call pickup requires photo ID matching the name on the guest list. The show-day box office opens about two hours before doors.