Venue guide

SAP Center

SAP Center is an arena in San Jose, CA.

Venue info

Checked against SAP Center’s official sources. Tap a section to open it.

Bag policy

Checked Aug 20, 2026

SAP Center allows bags up to 20” x 14” x 11” in size, with smaller bags recommended for quicker entry. All bags larger than 5” x 9” x 2” are subject to X-Ray inspection.

Allowed

  • Bags up to 20” x 14” x 11”
  • Medical bags
  • Diaper/family bags

Not allowed

  • Bags larger than 20” x 14” x 11”

Entrances and doors

Checked Oct 15, 2026

Doors open one hour before most events. Check the event page for the confirmed time. Sharks games use different entry schedules for members and non-members.

Parking

Checked Aug 20, 2026

There are over 3,000 parking spaces within a 1/3-mile radius of the SAP Center. Approximately 1,500 spaces are available on-site, with entry from Santa Clara Street or Julian Street. Prepaid parking is available for San Jose Shark Season ticket holders.

Rideshare

Checked Oct 16, 2026

After the event, use the rideshare pickup zones on Stockton Avenue, Cahill Street, or Almaden Boulevard. Check the official pickup map for exact spots. Nearby sections of Santa Clara Street and Barack Obama Boulevard close to vehicles for 20 to 30 minutes after events.

Accessibility

Checked Aug 20, 2026

Accessible public payphones and courtesy house phones are available inside the South Entrance, near the exit doors at Section 110, and on the exterior of the building facing Autumn Street. For information on wheelchairs and mobility devices, please see the wheelchairs and mobility devices section below.

Food and drink

Checked Aug 20, 2026

SAP Center introduces new food concepts and menu items for the 2019-20 season, featuring a mix of local brands and fan favorites. Highlights include Smoking Pig BBQ, Sushi Confidential, and unique offerings like Poke Tacos and Dole Whip.

Re-entry

Checked Oct 15, 2026

Re-entry is normally prohibited. In an emergency, ask for assistance at the North or South Information Desk before leaving.

Tickets and will call

Checked Aug 20, 2026

The Ticket Office is open only on event days, two hours before the start of each event. The Ticket Office at SAP Center is located in the southeast corner of SAP Center at San Jose.

Going to a show at SAP Center?

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Save your show in Concerto. At 9am on show day, it sends you the doors and show time at SAP Center, with Your Night one tap away. Free on iPhone and Android.