Prudential Center

Bags up to 12"x14" are allowed inside Prudential Center, but backpacks of any size are not permitted. Larger bags are not allowed except for childcare or medical bags, which will be X-rayed.

Doors usually open 60 to 90 minutes before the event. Check the event page for the confirmed time.

Reserve ahead through ParkMobile.

Use the designated pickup and drop-off area at Mulberry Street and Clinton Street, just east of the Citizens Tower. Follow the rideshare signs and your app’s directions.

Please visit our Guest Services Center located outside Section 9 on the Main Concourse and request an Assistive Listening Device. Sensory bags containing special KCVIP badges, fidget toys, noise cancelling headphones and other resources, are available for checkout (at no cost by leaving an ID) at our Guest Services Booths located behind Section 9 and 114.

Prudential Center offers a diverse range of food and drink options, including burgers, hot dogs, chicken, Mexican, pizza, and desserts. Highlights include Smash by Pat LaFrieda, Mighty Quinn, and Melba's. Special offerings include a kosher section and Popcorn For The People.

Re-entry is normally prohibited. For a medical necessity or other exception, coordinate with a Guest Services Supervisor before leaving.

Use the Ticketmaster Box Office entrance on Edison Place beside Citizens Tower. Will call opens three hours before most shows. Bring valid photo ID. The venue also recommends bringing the purchase credit card.