Bag Policy
Bag Policy
LANXESS Arena prohibits weapons, drugs, laser pointers, and large or hazardous items. Exceptions are made for medical needs and baby supplies.
Verified 2026-08-20Venue guide
LANXESS Arena
Cologne · DE
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Parking
Parking
Parking at LANXESS Arena's P5 lot is available 24/7 with a fee of 1.00 € per 30 minutes. Payment can be made with cash or NFC-enabled cards. The lot is suitable for vehicles over 1.90 m, including buses and RVs.
Verified 2026-08-20Rideshare
Rideshare
A dedicated rideshare zone was not confirmed in LANXESS Arena's current published guidance. Follow the event page and your rideshare app on show day, and use only signed pickup or drop-off areas.
Verified 2026-08-20Concessions
Concessions
The Backstage Restaurant at LANXESS Arena offers a buffet with a wide selection of food and drinks, tailored to the events held at the venue. It is open from entry until the event begins, and during the entire event for certain occasions, providing a unique view of the arena.
Verified 2026-08-20Accessibility
Accessibility
Current official guidance confirms that accessibility arrangements are handled by LANXESS Arena, but event-specific services may require advance coordination. Contact the venue before purchasing if you need accessible seating, mobility assistance, interpreting, assistive-listening support, or another accommodation.
Verified 2026-08-20Re-Entry
Re-Entry Policy
A venue-wide re-entry rule was not confirmed in LANXESS Arena's current published guidance. Treat exit as final unless event staff explicitly confirms re-entry before you leave.
Verified 2026-08-20Ticket Pickup
Box Office & Ticket Pickup
Current official guidance does not publish one universal will-call schedule for every event at LANXESS Arena. Use the delivery instructions in the official ticket order and confirm event-day box-office details before traveling to the venue.
Verified 2026-08-20Entrances & Gates
Gates & Entrances
Entrance assignments and door times are event-specific at LANXESS Arena. Use the entrance shown on the official event page or ticket, arrive early for screening, and follow on-site signage.
Verified 2026-08-20Nearby and related
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