Festhalle

Backpacks and bags larger than A4 are not allowed. At many concerts security holds them until after the show.

Check your event page to see which entrance is open: the City Entrance, visible from the Festhalle/Messe tram and underground station, or the Festhalle South entrance on Brüsseler Strasse, opposite the Skyline Plaza shopping centre.

Parking options include Park + Ride spaces, with a recommendation to use public transport due to included RMV access with event tickets. Arriving early is advised due to potential security checks.

Ask your taxi driver to use the City Entrance/Festhalle.

The arena floor is fully accessible with designated wheelchair seating, but the 1st and 2nd balconies have no elevator access. Buy a wheelchair ticket in advance through the ticket provider; a companion doesn't need a separate ticket and can sit with you.

Visitors are not allowed to bring food or drinks into the Festhalle. There are various food stands available inside the venue offering a wide range of drinks and snacks.

Re-entry is not permitted once you leave the Festhalle.

On event days, the box office and collection point usually opens 90 minutes before the event starts. It's at the City Entrance or in front of the South Entrance on Brüsseler Strasse, depending on which entrance your event uses.