Venue guide

Cross Insurance Arena

Cross Insurance Arena is an arena in Portland, ME.

Venue info

Checked against Cross Insurance Arena’s official sources. Tap a section to open it.

Bag policy

Checked Oct 11, 2026

Regular-size purses and diaper bags are allowed. Backpacks are not allowed, and all bags are searched.

Allowed

  • Regular-size purses
  • Diaper bags

Not allowed

  • Backpacks

Entrances and doors

Checked Oct 22, 2026

Entrances include the Unum Entrance on Free St. and the Cross Insurance Entrance at the corner of Center St. and Spring St., and each has an elevator nearby for concourse access.

Parking

Checked Aug 20, 2026

Fans can pre-book parking through ParkWhiz for convenience. Additional street parking is available on Free Street, Center Street, and Spring Street, with the Spring Street Parking Garage charging $4/hr. Availability and rates may vary depending on the event.

Rideshare

Checked Aug 20, 2026

Concerto couldn't find a rideshare pickup zone published by Cross Insurance Arena. Set your pickup to the venue's address. After the show, use any signed pickup area, or walk a block or two from the main exit before you request a ride so your driver can reach you.

Accessibility

Checked Oct 22, 2026

Accessible seating with adjacent companion seats is in Sections C, E, G, N, T, V, and X, and floor locations vary by event. You can buy up to three companion seats in the same row next to the accessible seat, subject to availability. Folding chairs in these areas are removed to make room for wheelchairs or scooters.

Food and drink

Checked Oct 15, 2026

Concessions are available around the concourse. Most stands are cashless. Cash is accepted only at the stands in Sections M and O.

Re-entry

Checked Oct 15, 2026

Re-entry is not allowed unless the event states otherwise.

Tickets and will call

Checked Oct 15, 2026

Tickets use mobile SafeTix. Screenshots and printouts do not work. If you have no mobile device, call the box office at 207-775-3458 in advance to arrange event-day will call. Bring valid photo ID.

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