Bag policy
Checked Sep 23, 2026Personal bags must be smaller than 12 × 12 × 12 inches and are searched. Backpacks are prohibited, with parenting, diaper, and medical bags allowed.
Allowed
- Personal bags smaller than 12 × 12 × 12 inches
- Parenting bags
- Diaper bags
- Medical bags
Entrances and doors
Checked Sep 23, 2026The arena guide identifies Gates A, B and C and Guest Services at Gate A, but does not publish a general door-opening time.
Parking
Checked Sep 23, 2026Parking is first come, first served, prices vary by event, and cash is not accepted. The venue lists Lot 22 for Gates A and B and Lot 6 for Gate C and the club; arrive early for concerts.
Rideshare
Checked Sep 23, 2026The venue has not published a specific rideshare zone in its arena guide.
Accessibility
Checked Sep 23, 2026Accessible parking is available in every lot with an official placard; the venue asks for two weeks’ notice to arrange an ASL interpreter for a concert. The guest elevator is inside Gate D lobby.
Food and drink
Checked Sep 23, 2026Arena-managed concessions are cashless, with mobile ordering at select stands; the venue allows one empty plastic water bottle for refilling. Metal and glass bottles and outside beverages are prohibited.
Allowed
- One empty plastic water bottle
Not allowed
- Metal water bottles
- Glass bottles
- Outside beverages
Re-entry
Checked Sep 23, 2026Re-entry is generally prohibited; guests seeking an emergency exception should visit Guest Services in the Gate A lobby.
Tickets and will call
Checked Sep 23, 2026The ticket office is at Gate A on the southwest corner and opens three hours before ticketed concert showtime; tickets are mobile only. The page does not specify a distinct will-call process.