Bag Policy
Bag Policy
Each guest may bring one clear bag no larger than 12 by 12 by 6 inches or one small clutch no larger than 4.5 by 6.5 inches. Medical, family, and childcare bags are permitted after inspection.
Verified 2026-08-20Venue guide
Wells Fargo Arena
Des Moines, IA · US
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Parking
Parking
Iowa Events Center parking is available from entrances on 3rd Street and 5th Avenue. The facility is cashless; rates and advance-reservation availability can change by event.
Verified 2026-08-20Rideshare
Rideshare
A dedicated rideshare zone was not confirmed in Casey's Center's current published guidance. Follow the event page and your rideshare app on show day, and use only signed pickup or drop-off areas.
Verified 2026-08-20Concessions
Concessions
Permanent and portable concession stands operate on the main and upper concourses. Casey's Center is cashless, with the limited cash-to-gift-card option described in the official venue policies.
Verified 2026-08-20Accessibility
Accessibility
Current official guidance confirms that accessibility arrangements are handled by Casey's Center, but event-specific services may require advance coordination. Contact the venue before purchasing if you need accessible seating, mobility assistance, interpreting, assistive-listening support, or another accommodation.
Verified 2026-08-20Re-Entry
Re-Entry Policy
A venue-wide re-entry rule was not confirmed in Casey's Center's current published guidance. Treat exit as final unless event staff explicitly confirms re-entry before you leave.
Verified 2026-08-20Ticket Pickup
Box Office & Ticket Pickup
For other events that fall on a Saturday, Sunday, or Monday, the box office will open at 12pm (or 2 hours before the event starts for morning shows). The Casey's Center Ticket Office located in the Southwest corner of Casey's Center.
Verified 2026-08-20Entrances & Gates
Gates & Entrances
For most events, doors open 60 minutes prior to the start time of the event.
Verified 2026-08-20Nearby and related
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