Wells Fargo Arena

Each guest may bring one clear bag no larger than 12 by 12 by 6 inches or one small clutch no larger than 4.5 by 6.5 inches. Medical, family, and childcare bags are permitted after inspection.

For most events, doors open 60 minutes prior to the start time of the event.

Iowa Events Center parking is available from entrances on 3rd Street and 5th Avenue. The facility is cashless; rates and advance-reservation availability can change by event.

Concerto couldn't find a rideshare pickup zone published by Casey's Center. Set your pickup to the venue's address. After the show, use any signed pickup area, or walk a block or two from the main exit before you request a ride so your driver can reach you.

Accessible seating is available at various locations for the guest with a disability and one guest. Trained service animals and service animals in training are allowed and must stay leashed unless performing a task; let Guest Services know at 515-564-8054. Accessible parking is in all surrounding lots with a state-issued placard or plate, and anyone can drop off a guest with a disability at the front of the building.

Permanent and portable concession stands operate on the main and upper concourses. Casey's Center is cashless, with the limited cash-to-gift-card option described in the official venue policies.

Once you exit Casey's Center, re-entry is strictly prohibited.

For other events that fall on a Saturday, Sunday, or Monday, the box office will open at 12pm (or 2 hours before the event starts for morning shows). The Casey's Center Ticket Office located in the Southwest corner of Casey's Center.