The Observatory

Bags and backpacks up to 12" x 6" x 12" are allowed, along with clutches up to 4.5" x 6.5". Larger bags are not allowed.

The indoor Observatory entrance is at the front of the building; an accessible ramp leads into the main room. Check the individual show for its door time.

Parking is signed near the venue at West Lake Center Drive and South Harbor Boulevard. Pre-purchase is encouraged; remaining spaces are very limited and filled first come, first served.

Concerto couldn't find a rideshare pickup zone published by The Observatory. Set your pickup to the venue's address. After the show, use any signed pickup area, or walk a block or two from the main exit before you request a ride so your driver can reach you.

The main room has an accessible entry ramp, an ADA section and accessible restrooms near the stage. Request a sign-language interpreter at least two weeks before the show.

The indoor venue offers food and drinks on its patio and optional food-and-beverage packages in the balcony. The Fast Lane patio opens one hour before doors for select shows; general admission guests can use it once doors open.

Staff can assist a guest with a service animal to leave and re-enter for an animal relief break. The indoor venue does not publish a general re-entry rule for other guests.

The box office is open on show days only, starting about one hour before doors.