Bag policy
Checked Sep 24, 2026Bags up to 12 × 6 × 12 inches are allowed and searched; nonclear bags get extra inspection. Backpacks, laptop cases and other multi-compartment bags are prohibited regardless of size.
Allowed
- Bag up to 12 × 6 × 12 inches
Not allowed
- Backpacks
- Multi-compartment bags
- Laptop cases
Entrances and doors
Checked Sep 24, 2026General entry uses a live mobile ticket; screenshots and paper copies are not accepted. Guests with a VIP box may use a separate VIP entrance.
Parking
Checked Sep 24, 2026Nearby Caesars New Orleans garages offer guest rates of $9 for six weekday hours or $14 for six weekend hours with a validation sticker from the box office or Guest Services.
Rideshare
Checked Sep 24, 2026The venue visit and parking pages do not identify a designated rideshare pickup location.
Accessibility
Checked Sep 24, 2026The venue links a separate guide for accessible arrival and seating, and asks guests to contact the box office before visiting for additional assistance.
Food and drink
Checked Sep 24, 2026Food and drinks are sold inside, including paid options at BG’s Lounge. Outside food and drink are prohibited.
Re-entry
Checked Sep 24, 2026The venue visitor guidance does not publish a general re-entry policy.
Tickets and will call
Checked Sep 24, 2026The box office opens two hours before the posted door time on event days and closes when the headliner begins; show the live mobile ticket at entry, not a screenshot or printout.