Bag policy
Checked Sep 24, 2026Small bags are searched; bags larger than 14 × 14 inches, all backpacks, briefcases, luggage and duffels are prohibited. Coat check will not hold bags.
Allowed
- Small searched bag up to 14 × 14 inches
Not allowed
- Backpacks
- Briefcases
- Luggage
- Duffel bags
- Bags larger than 14 × 14 inches
Entrances and doors
Checked Sep 24, 2026All guests pass through walk-through metal detectors and bags are inspected; there is no storage for restricted items. The listed event time is generally the door time, with music often beginning 30–60 minutes later.
Parking
Checked Sep 24, 2026There is no dedicated lot; public paid garages are available at 71, 40 and 80 Guest Street. These garages have accessible spaces.
Rideshare
Checked Sep 24, 2026The venue guide does not designate an app-based rideshare pickup or drop-off zone.
Accessibility
Checked Sep 24, 2026All entries are accessible, with ADA viewing in front of stage right and at the back of the balcony. Email the venue after buying a ticket to request accessible seating or ASL interpretation.
Food and drink
Checked Sep 24, 2026The venue has bars and a Guest Room private bar; it accepts cash, cards and contactless payment. Outside food and beverages are prohibited.
Not allowed
- Outside food and beverages
Re-entry
Checked Sep 24, 2026The venue does not allow re-entry after leaving during the concert.
Tickets and will call
Checked Sep 24, 2026Will Call at the Roadrunner box office opens when doors open on event days. Fee-free tickets may also be bought at that box office on show nights.