Venue guide

PHX Arena

Phoenix, AZ · US

Verified venue informationOfficial sources first

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Bag Policy

Bag Policy

For quick entry, fans are encouraged to leave bags at home. Small clutches, crossbody bags, and clear bags are allowed, while standard backpacks are not permitted.

Verified 2026-08-20
Parking

Parking

Valet parking starts 2 hours before events, and the garage opens a few hours prior. The venue has a five-story, 700-space parking structure for convenient parking.

Verified 2026-08-20
Rideshare

Rideshare

Lyft Drop Off Locations: 1st Street/Jefferson, S 2nd Street, S 3rd Street, E Jefferson Street. Lyft Pick Up Location: S 3rd Street & E Jefferson Street.

Verified 2026-08-20
Concessions

Concessions

The Mortgage Matchup Center offers a variety of food and beverage options to cater to different dietary preferences, including vegetarian and gluten-free choices. While specific vendors are not listed, the venue promises a diverse selection to enhance the event experience.

Verified 2026-08-20
Accessibility

Accessibility

If you have difficulty navigating stairs but do not need a wheelchair accessible location, row 20 in the 100 level and row 2 in the 200 level do not require taking stairs. Accessible parking spaces are located on floors 1-5 near elevators, available as first-come, first-served.

Verified 2026-08-20
Re-Entry

Re-Entry Policy

A venue-wide re-entry rule was not confirmed in PHX Arena's current published guidance. Treat exit as final unless event staff explicitly confirms re-entry before you leave.

Verified 2026-08-20
Ticket Pickup

Box Office & Ticket Pickup

The Mortgage Matchup Center Ticket Office is located in the Pavilion on the Northwest side of the facility at 201 East Jefferson, Phoenix, AZ 85004 (corner of 1st Street & Jefferson). The Mortgage Matchup Center ticket office will be open at 3pm on weekday events and three (3) hours prior to event time for weekends.

Verified 2026-08-20
Entrances & Gates

Gates & Entrances

Entrance assignments and door times are event-specific at PHX Arena. Use the entrance shown on the official event page or ticket, arrive early for screening, and follow on-site signage.

Verified 2026-08-20

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