Venue guide

PeoplesBank Arena

PeoplesBank Arena is an arena in Hartford, CT.

Venue info

Checked against PeoplesBank Arena’s official sources. Tap a section to open it.

Bag policy

Checked Oct 11, 2026

Handbags of normal size are allowed after a search. Large bags, backpacks and briefcases are prohibited, and the arena gives no size limit.

Allowed

  • Handbags of normal size (searched at entry)
  • Diaper bags (searched)
  • Medical bags (searched)

Not allowed

  • Large bags
  • Backpacks
  • Briefcases
  • Luggage
  • Coolers
  • Parcels
  • Laptops and tablets
  • Professional or detachable lens cameras
  • Selfie sticks, monopods and tripods
  • Umbrellas
  • Outside food and beverages
  • Weapons

Entrances and doors

Checked Oct 22, 2026

The main entrance is on Trumbull Street, across from Pratt Street, and the Hartford Ticket Office is just inside it.

Parking

Checked Aug 20, 2026

Parking is available around PeoplesBank Arena and throughout Downtown Hartford, with 45 lots and garages. Metered street parking is free from 6:00 pm to 8:00 am and all day on weekends. Prices vary and are managed by third-party companies.

Rideshare

Checked Oct 22, 2026

Lyft is the official rideshare partner of PeoplesBank Arena.

Accessibility

Checked Oct 22, 2026

The arena partners with KultureCity, and sensory bags with KCVIP badges, fidget tools, and noise-canceling headphones can be borrowed at the Guest Services booth at Section 124. For UConn Athletics events, buy accessible seating by phone at (877) 288-2666, option 2, Monday to Friday, 9:00 am to 4:30 pm.

Food and drink

Checked Aug 20, 2026

PeoplesBank Arena offers a diverse range of food and drink options, including New England style BBQ, specialty baked potatoes, and unique pizza flavors like Peanut Butter & Bacon. Visitors can also enjoy a variety of beverages from local craft beers to mixed drinks.

Re-entry

Checked Oct 15, 2026

Re-entry is not permitted after you leave the venue.

Tickets and will call

Checked Aug 20, 2026

On event days, The Hartford Ticket Office will be open 4 hours before the start of the event No third party will call or alternative pickup will be accepted at the Hartford Ticket Office.

Going to a show at PeoplesBank Arena?

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Save your show in Concerto. At 9am on show day, it sends you the doors and show time at PeoplesBank Arena, with Your Night one tap away. Free on iPhone and Android.