Bag Policy
Bag Policy
KeyBank Center does not publish one universal bag rule for every event. Review the official event information before arrival because size and type restrictions may vary.
Verified 2026-08-20Venue guide
KeyBank Center
Buffalo, NY · US
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Parking
Parking
Parking is available just past Michigan Street and on Perry Street near KeyBank Center. Visitors can access parking from various exits off I-190 and I-90.
Verified 2026-08-20Rideshare
Rideshare
A dedicated rideshare zone was not confirmed in KeyBank Center's current published guidance. Follow the event page and your rideshare app on show day, and use only signed pickup or drop-off areas.
Verified 2026-08-20Concessions
Concessions
KeyBank Center offers a wide range of traditional and specialty food options. In-seat food and beverage service is available to Club seat patrons on the 200 level during Sabres games. All concession stands are accessible, and assistants are available for guests with visual impairments.
Verified 2026-08-20Accessibility
Accessibility
Drinking fountains are located on all Levels and are accessible. The Security Office is located on the Ground Level of the Arena and is accessible from the outside of the building.
Verified 2026-08-20Re-Entry
Re-Entry Policy
A venue-wide re-entry rule was not confirmed in KeyBank Center's current published guidance. Treat exit as final unless event staff explicitly confirms re-entry before you leave.
Verified 2026-08-20Ticket Pickup
Box Office & Ticket Pickup
For your convenience, KeyBank Center's Box Office has twelve ticket windows available in the east end of the Pavilion located to the left of the Account Services Office. To unlock the suite, patrons may sign-out the key at Account Services located in the Pavilion next to the Box Office.
Verified 2026-08-20Entrances & Gates
Gates & Entrances
Entrance assignments and door times are event-specific at KeyBank Center. Use the entrance shown on the official event page or ticket, arrive early for screening, and follow on-site signage.
Verified 2026-08-20Nearby and related
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