KeyBank Center

Only clutches up to 4" x 6" x 1.5" are allowed at KeyBank Center. All other bags, backpacks and purses are prohibited.

For concerts and events, doors generally open one hour before the show starts. For regular season Sabres and Bandits games, doors open 90 minutes before game time. All entrances are accessible, and the main entrances have electric power doors.

Parking is available just past Michigan Street and on Perry Street near KeyBank Center. Visitors can access parking from various exits off I-190 and I-90.

Use Washington Street and Scott Street for rideshare pickup and drop-off.

Drinking fountains are located on all Levels and are accessible. The Security Office is located on the Ground Level of the Arena and is accessible from the outside of the building.

KeyBank Center offers a wide range of traditional and specialty food options. In-seat food and beverage service is available to Club seat patrons on the 200 level during Sabres games. All concession stands are accessible, and assistants are available for guests with visual impairments.

Re-entry to events is not permitted at KeyBank Center.

For your convenience, KeyBank Center's Box Office has twelve ticket windows available in the east end of the Pavilion located to the left of the Account Services Office. To unlock the suite, patrons may sign-out the key at Account Services located in the Pavilion next to the Box Office.