Venue guide

Kaseya Center

Kaseya Center is an arena in Miami, FL.

Venue info

Checked against Kaseya Center’s official sources. Tap a section to open it.

Bag policy

Checked Aug 20, 2026

Bags exceeding 10” x 6” x 2” are not permitted inside the Kaseya Center. Guests should adhere to the size restrictions for a smooth entry.

Not allowed

  • Bags exceeding 10” x 6” x 2”
  • Noisemakers
  • Outside food and beverages
  • Coolers, bottles, cans, or other containers
  • Weapons of any kind
  • Laser pointers
  • Professional camera equipment (including multiple lenses)
  • Illegal substances

Entrances and doors

Checked Aug 20, 2026

In general, doors open to public (1) hour prior to the printed event time.​

Parking

Checked Aug 20, 2026

Due to ongoing development, fewer parking options are available near Kaseya Center. Patrons are advised to consider alternative parking options with flat rates within walking distance. Public transportation is recommended.

Rideshare

Checked Oct 15, 2026

Rideshare drop-off is at Bayshore Drive and HEAT Boulevard. Enter through Gate 6.

Accessibility

Checked Aug 20, 2026

Both lounges are located at center court on the event level, beneath the bowl seating, and are accessible via private entrances from the P2 Garage and from street level Premium Entrances (Gate 4).

Food and drink

Checked Aug 20, 2026

Kaseya Center offers a diverse culinary experience with options ranging from chef-driven tacos and smashburgers to vegan street eats and Caribbean bowls. Special offerings include Game Day Value Menu and Family Meal Deals, providing affordable dining options for fans.

Re-entry

Checked Aug 20, 2026

Guests will not be permitted to leave an event/game and re-enter the same event.

Tickets and will call

Checked Aug 20, 2026

Reverse ATMs will also be located on-site (next to Box Office and in sections 109, 121, 318, Inside Gate 1A: Next to Miami HEAT Store) to convert your cash into a prepaid debit card. The Kaseya Center Ticket Office is located on NE 8th Street, between Gates 3 and 4.

Going to a show at Kaseya Center?

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Save your show in Concerto. At 9am on show day, it sends you the doors and show time at Kaseya Center, with Your Night one tap away. Free on iPhone and Android.