Jacobs Pavilion

Large bags and backpacks are prohibited; the maximum permitted bag measures 12 × 12 × 6 inches.

The main gate and box office are accessible; consult the concert event page for opening time. The venue prohibits oversized bags and outside food.

The 1,200-space Nautica Entertainment Complex surface lot is at 1200 Elm Street. It is separately managed, first come first served and opens several hours before events.

Concerto couldn't find a rideshare pickup zone published by Jacobs Pavilion. Set your pickup to the venue's address. After the show, use any signed pickup area, or walk a block or two from the main exit before you request a ride so your driver can reach you.

Accessible parking is available in the main lot next to the venue, and the main entry gate and box office are accessible. Ask Guest Services at the main entrance about the ramp-access viewing platform.

Beverage and snack stands accept cards and mobile wallets only. Outside food and beverages are prohibited.

The venue information page does not state a general re-entry policy.

The official venue information page does not publish a universal will-call pickup rule.