Bag policy
Checked Sep 24, 2026Bags up to 12 × 6 × 12 inches are allowed after search; nonclear bags receive extra inspection. Backpacks, Camelbaks and bota bags are not allowed.
Allowed
- Bag up to 12 × 6 × 12 inches
Not allowed
- Backpacks
- Camelbaks
- Bota bags
Entrances and doors
Checked Sep 24, 2026Security searches bags before entry. The box office opens at 2 p.m. on concert nights, and event listings give the door time.
Parking
Checked Sep 24, 2026Self-parking is complimentary in Disney Springs’ Watermelon surface lot and Lime and Orange garages. Arrive at least 60 minutes before the scheduled show because capacity and entry can be restricted.
Rideshare
Checked Sep 24, 2026The venue FAQ gives its Disney Springs location but does not designate a House of Blues-specific rideshare pickup point.
Accessibility
Checked Sep 24, 2026Contact the box office to request an ADA accommodation; the venue publishes an additional accessibility guide.
Food and drink
Checked Sep 24, 2026The restaurant, bar, Smokehouse and Music Hall offer food and drinks and accept cards or mobile pay; free cash-to-card conversion is available. Outside food and beverages are prohibited.
Not allowed
- Outside food and beverages
Re-entry
Checked Sep 24, 2026Guests cannot re-enter a concert after leaving.
Tickets and will call
Checked Sep 24, 2026The box office opens at 2 p.m. on concert nights and noon–7 p.m. on Wednesdays. Check the purchase confirmation for any show-specific will-call arrangement.