Heritage Bank Center

Clear bags up to 12" x 12" x 6" are allowed. Clutches up to 1" x 6" x 4" are also allowed.

If you have a General Admission ticket, you must enter through the General Admission entrance near the corner of Mehring Way and Old Broadway, at River Level. For events with General Admission seating, those gates open two hours before the event start time.

Parking is available at the East Garage for pre-paid parking pass holders and the Central Riverfront Garage. Both garages are conveniently located near the venue. No specific pricing information is provided.

For drop-off, use Main Street/Joe Nuxhall Way in front of the Reds Hall of Fame.

Sensory kits with noise-reducing ear covers, antiglare glasses, and fidget toys are available to check out at the customer service desk next to the main entrance. If you have specific accessibility needs, contact the venue at least three days before the event to arrange them.

Heritage Bank Center offers food and drink options through its partners, including All Access Bar & Grill located on the 5th floor. Nearby, guests can also enjoy specials at Holy Grail and Tin Roof, which are within walking distance.

Re-entry is normally prohibited. Ask staff about medical exceptions or returning a prohibited item to your vehicle before leaving.

Will call opens two hours before the event start time at the window on the plaza level (4th floor), facing Great American Ball Park. Bring valid photo ID and the credit card used to buy the tickets.