Venue guide

Capital One Arena

Capital One Arena is an arena in Washington, DC.

Venue info

Checked against Capital One Arena’s official sources. Tap a section to open it.

Bag policy

Checked Aug 20, 2026

Capital One Arena enforces a strict no bag policy. Only small clutches, medical bags, and parenting bags are allowed.

Allowed

  • Wallet-size clutches no larger than 5” x 7”
  • Medical bags no larger than 14” x 14” x 6”
  • Parenting bags no larger than 14” x 14” x 6”

Not allowed

  • Bags
  • Backpacks
  • Purses

Entrances and doors

Checked Oct 15, 2026

Doors generally open one hour before the event. Check the event listing for the confirmed time.

Parking

Checked Aug 20, 2026

Parking is available at the Arena Garage and through SpotHero, which offers guaranteed parking at nearby lots and garages. Parking passes can be printed at home or redeemed by mobile.

Rideshare

Checked Oct 16, 2026

Use the designated rideshare pickup and drop-off locations at 6th and E Streets, 7th and E Streets, 5th and G Streets, or 8th and G Streets. Allow extra time for nearby street closures.

Accessibility

Checked Aug 20, 2026

Capital One Arena, in partnership with MedStar Health, has recently installed two Mamava Lactation pods which are located at the F-Street elevator landing across from sections 200 and 400, with our ADA accessible pod stationed on the 200 level.

Food and drink

Checked Aug 20, 2026

Capital One Arena offers a variety of food and drink options with a focus on providing a family-friendly environment. Alcohol sales are regulated with specific cut-off times during events, and the venue is cashless with reverse ATMs available for convenience.

Re-entry

Checked Aug 20, 2026

All guests that exit the facility after their original entry scan will be required to purchase a new ticket to re-enter the building during concerts. All guests that exit the facililty after their original entry scan will be required to purchase a new ticket to re-enter the building during concerts.

Tickets and will call

Checked Aug 20, 2026

Will Call is located at the Box Office at Gallery Place, adjacent to Clyde's Alley Bar. The Box Office is located at Gallery Place, adjacent to Clyde’s Alley Bar.

Going to a show at Capital One Arena?

Save it in Concerto. On the morning of the show you get the doors time and this guide, with Your Night one tap away.

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Going to a show here?

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Save your show in Concerto. At 9am on show day, it sends you the doors and show time at Capital One Arena, with Your Night one tap away. Free on iPhone and Android.