Bag Policy
Bag Policy
Bags are restricted to clutch or wallet style bags smaller than 4″x6″x1.5″ and will undergo contactless security screening. Hard-sided bags and backpacks are not permitted.
Verified 2026-08-20Venue guide
Canadian Tire Centre
Ottawa, ON · CA
Know before you go
What matters at Canadian Tire Centre.
The information that can ruin a night if it is wrong. Every section shows its source and the date Concerto last checked it.
Parking
Parking
Parking options at the Canadian Tire Centre include Slap Shot Lots and General Parking, with prices ranging from $21 to $40 depending on the event and lot. Payment for Slap Shot Lots is made via the Indigo Neo Parking App, while other lots can be pre-purchased online through Ticketmaster.
Verified 2026-08-20Rideshare
Rideshare
A dedicated rideshare zone was not confirmed in Canadian Tire Centre's current published guidance. Follow the event page and your rideshare app on show day, and use only signed pickup or drop-off areas.
Verified 2026-08-20Concessions
Concessions
Canadian Tire Centre offers a variety of dining options including Bert's Bar with stone-fired pizzas and burgers, Legacy with Brady's Burger, and Club CIBC with a small plates menu and extensive wine selection. Brookstreet Lounge provides a buffet for VIP members, while Ice Level Bar offers public beverage service.
Verified 2026-08-20Accessibility
Accessibility
To request documentation in an accessible format or with communication support please email accessibility@ottawasenators.ca or contact SSE’s Director, Security and Guest Services by phone at – 613-599-0122. To obtain further information relating to Canadian Tire Centre’s service animal and support person policies, please contact accessibility@ottawasenators.ca or SSE’s Director, Security and Guest Services at – 613-599-0122.
Verified 2026-08-20Re-Entry
Re-Entry Policy
A venue-wide re-entry rule was not confirmed in Canadian Tire Centre's current published guidance. Treat exit as final unless event staff explicitly confirms re-entry before you leave.
Verified 2026-08-20Ticket Pickup
Box Office & Ticket Pickup
The Box Office is located on the east side of the building at the main entrance, Gate 1. The box office opens two hours prior to hockey games, two hours prior to concert show time and is closed on non-event days.
Verified 2026-08-20Entrances & Gates
Gates & Entrances
Unless otherwise stated, doors open 60 minutes before non-Senators events. Doors open for Ottawa Senators games two hours before game start time.
Verified 2026-08-20Nearby and related
More venue guides.
From the Concert to the City®
The venue is only one part of the night.
Save your show in Concerto to keep venue rules, nearby places, weather, timing, getting there, and getting home attached to the same night.