Venue guide

Canadian Tire Centre

Canadian Tire Centre is an arena in Ottawa, ON.

Venue info

Checked against Canadian Tire Centre’s official sources. Tap a section to open it.

Bag policy

Checked Aug 20, 2026

Bags are restricted to clutch or wallet style bags smaller than 4″x6″x1.5″ and will undergo contactless security screening. Hard-sided bags and backpacks are not permitted.

Allowed

  • clutch or wallet style bags smaller than 4″x6″x1.5″

Not allowed

  • hard-sided bags
  • backpacks

Entrances and doors

Checked Aug 20, 2026

Unless otherwise stated, doors open 60 minutes before non-Senators events. Doors open for Ottawa Senators games two hours before game start time.

Parking

Checked Aug 20, 2026

Parking options at the Canadian Tire Centre include Slap Shot Lots and General Parking, with prices ranging from $21 to $40 depending on the event and lot. Payment for Slap Shot Lots is made via the Indigo Neo Parking App, while other lots can be pre-purchased online through Ticketmaster.

Rideshare

Checked Oct 16, 2026

For Uber or taxi pickup, go to Gate 1. Phones beside the Gate 1 exit doors connect directly to the taxi company.

Accessibility

Checked Aug 20, 2026

To request documentation in an accessible format or with communication support please email accessibility@ottawasenators.ca or contact SSE’s Director, Security and Guest Services by phone at – 613-599-0122. To obtain further information relating to Canadian Tire Centre’s service animal and support person policies, please contact accessibility@ottawasenators.ca or SSE’s Director, Security and Guest Services at – 613-599-0122.

Food and drink

Checked Aug 20, 2026

Canadian Tire Centre offers a variety of dining options including Bert's Bar with stone-fired pizzas and burgers, Legacy with Brady's Burger, and Club CIBC with a small plates menu and extensive wine selection. Brookstreet Lounge provides a buffet for VIP members, while Ice Level Bar offers public beverage service.

Re-entry

Checked Oct 15, 2026

Re-entry is not permitted after you leave the venue.

Tickets and will call

Checked Aug 20, 2026

The Box Office is located on the east side of the building at the main entrance, Gate 1. The box office opens two hours prior to hockey games, two hours prior to concert show time and is closed on non-event days.

Going to a show at Canadian Tire Centre?

Save it in Concerto. On the morning of the show you get the doors time and this guide, with Your Night one tap away.

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Going to a show here?

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Save your show in Concerto. At 9am on show day, it sends you the doors and show time at Canadian Tire Centre, with Your Night one tap away. Free on iPhone and Android.