Barclays Arena

Bags larger than DIN A4 size (21.0cm x 29.7cm) are not allowed inside the arena. Prohibited items include suitcases, boxes, motorcycle helmets, and strollers.

The arena has three regular visitor entrances: E1 (lower tier blocks U7 to U14 and upper tier O7 to O14), E2 (U1 to U6, U15 to U20 and O1 to O6, O15 to O19), and E3 for the floor, depending on the event. E4 and E5 are for lounge and premium bookings. Walk-through metal detectors are at all entrances.

Parking lots GRAU and ROT are right next to the arena. For many events you can buy VIP parking tickets for lots Grau and Blau in advance through the Premium Shop on the event page. Lot BLAU is only for VIP guests, VIP Parkticket Blau holders, and wheelchair users.

Taxis use the marked taxi-only area off Hellgrundweg, south of the arena.

Wheelchair spaces are in the lower tier behind blocks U1 to U4 and U18 to U20, with companion seats in the same area; tell your ticket seller about your space needs when buying. Free accessible parking is reserved in lot BLAU near the east entrance for aG badge holders (not G). A ramp at entrance E2 leads into the arena.

Barclays Arena is cashless, so food and drinks at stands, mobile stations, and premium areas are card only. 17 fast food outlets on the lower and upper tiers serve arena classics like currywurst and pizza plus vegetarian and vegan options, and 5 bars serve beer, wine, spirits, and non-alcoholic drinks.

A venue-wide re-entry rule was not confirmed in Barclays Arena's current published guidance. Treat exit as final unless event staff explicitly confirms re-entry before you leave.

Mobile tickets are scanned at entry. Make sure your phone has enough battery to show your ticket, and turn up your screen brightness if needed.