AO Arena

One small bag per person, no larger than 30cm x 20cm x 20cm (about A4), is allowed. Backpacks are not permitted.

Accessible entrances are at Victoria Station (Entrance C) and Trinity Tunnel on Trinity Way. Floor and mezzanine tickets enter through Trinity Tunnel. Have your ticket ready on arrival. A taxi rank is at the bottom of the Hunts Bank entrance.

Official parking is available at the on-site CitiPark with 958 spaces, including 40 Blue Badge bays. Parking can be pre-booked, but Blue Badge bays are on a first come, first served basis.

Drop-off is available in the on-site car park without a fee. The taxi rank is at the bottom of the Hunts Bank entrance.

A member of the Accessibility Team will contact you during our office hours, Monday to Friday, 9:00am to 5:00pm. If you require a wheelchair to get to the venue but have not booked or don’t need wheelchair accessibility seating, we will happily look after this for you.

The AO Arena in Manchester offers a variety of food and drink options for visitors. While specific details about the offerings are not provided in the accessibility guide, visitors can expect typical arena concessions such as snacks, beverages, and possibly some local specialties.

There are no pass outs or re-admission of any kind. If you leave the venue to smoke, you will not be allowed back in.

This box office is open on show days from 1 hour before doors and will close 15 minutes after the main act has gone on stage. AO Arena's box office is situated in the Trinity Way tunnel located next to the CitiPark AO Arena Car Park entrance.