American Airlines Center

Purses up to 14" x 6" x 14" are allowed at the X-ray entrances, and clutches up to 4.5" x 6.5" at all entrances.

There are four main entrances: South (PNC Plaza, on Olive St), West (DART Station, on Victory Ave), North (ADA parking, on All Star Way), and East (Lexus Garage, on Houston St). For concerts, doors usually open one to one and a half hours before the show.

Parking options include routes for Platinum pass holders via Oaklawn Exit to Harry Hines Blvd or Tollway to Payne St. General parking access is available via Continental Exit to Victory Ave or Woodall Rodgers Frwy to Field St.

Rideshare pickup and drop-off is on the north side of the arena, at the two marked areas on All-Star Way and Nowitzki Way; drivers are sometimes directed to Valor Place on the west side. Lyft is the official rideshare partner. After events, taxis wait on Houston St south of Payne St and on the south side of Nowitzki Way.

The arena meets ADA requirements. The North Entry on All Star Way serves the ADA parking. Free wheelchair escorts are available through Guest Relations (214-665-4535 during events). Service dogs are welcome on a leash or harness; emotional support animals are not.

The American Airlines Center offers a variety of food and drink options including Slurpees, artisan pretzels, and a range of tacos and nachos. Highlights include signature smashburgers, made-from-scratch pizzas, and a selection of non-alcoholic beverages, beer, and wine. Special offerings include frozen margaritas and cold brew coffee.

Re-entry is not allowed. For medical needs or another exception, ask the Guest Services Supervisor at the door for approval before leaving.

Mobile tickets via Ticketmaster are standard. Will call also available. Doors open 90 mins before events.