Venue guide

Allstate Arena

Allstate Arena is an arena in Rosemont, IL.

Venue info

Checked against Allstate Arena’s official sources. Tap a section to open it.

Can I bring…?

Can I bring a backpack?

No. Backpacks, totes, mid- and large-sized bags and coolers aren’t allowed.

How big can my bag be?

Up to 12" x 12".

What if my bag is too big?

There’s no bag check. Take it back to your car before you go in.

Are diaper bags and medical bags allowed?

Yes. Diaper bags with a child and medical bags are allowed after a security search.

From Allstate Arena’s official guidance, checked Nov 5, 2026. Staff at the door make the final call.

Bag policy

Checked Nov 5, 2026

Bags up to 12" x 12" are allowed. Backpacks, totes, mid- and large-sized bags, and coolers are not. Diaper bags with a child and medical bags are allowed after a search.

Allowed

  • Bags up to 12" x 12"
  • Diaper bags (with child)
  • Medical bags

Not allowed

  • Backpacks
  • Totes
  • Mid/large sized bags
  • Coolers

Entrances and doors

Checked Aug 20, 2026

Entrance assignments and door times are event-specific at Allstate Arena. Use the entrance shown on the official event page or ticket, arrive early for screening, and follow on-site signage.

Parking

Checked Aug 20, 2026

Parking is available close to all entrances of the Allstate Arena for a fee of $25, payable by cash or credit card. Parking opens two hours prior to event start time, and tailgating is not permitted.

Rideshare

Checked Aug 20, 2026

Concerto couldn't find a rideshare pickup zone published by Allstate Arena. Set your pickup to the venue's address. After the show, use any signed pickup area, or walk a block or two from the main exit before you request a ride so your driver can reach you.

Accessibility

Checked Oct 21, 2026

Wheelchair seating is on the lower level behind sections 113 and 116, and behind 105 and 108 for some setups. Buy accessible tickets on Ticketmaster (choose Request Accessible Tickets, or call 800-745-3000) or at the box office. Free wheelchair escorts are available at any entry.

Food and drink

Checked Aug 20, 2026

Food and beverage availability at Allstate Arena varies by event and operating setup. Review the linked official guest information before arrival.

Re-entry

Checked Aug 20, 2026

A venue-wide re-entry rule was not confirmed in Allstate Arena's current published guidance. Treat exit as final unless event staff explicitly confirms re-entry before you leave.

Tickets and will call

Checked Aug 20, 2026

Current official guidance does not publish one universal will-call schedule for every event at Allstate Arena. Use the delivery instructions in the official ticket order and confirm event-day box-office details before traveling to the venue.

Going to a show at Allstate Arena?

Save it in Concerto. On the morning of the show you get the doors time and this guide, with Your Night one tap away.

Download on the App StoreGet it on Google Play

Own a restaurant or hotel near Allstate Arena? Reach concert fans planning their night here. For restaurants · For hotels

Concerto app icon

Going to a show here?

Download on the App StoreGet it on Google PlayQR code: download Concerto for iPhone or Android

Save your show in Concerto. At 9am on show day, it sends you the doors and show time at Allstate Arena, with Your Night one tap away. Free on iPhone and Android.