Accor Arena

Handbags and shoulder bags up to 30 litres are allowed after a search. Backpacks of any size are not allowed inside and must go to the paid lockers.

For seats in the Main Event Hall, use the Grand Hall entrance on Rue de Bercy. The venue's access map can help you find your way.

Parking at the Accor Arena requires booking in advance online, with a car park located at 85 Rue de Bercy for regular vehicles and another at 8 Boulevard de Bercy for reduced mobility. Vehicle height must be less than 1.90m.

Concerto couldn't find a rideshare pickup zone published by Accor Arena. Set your pickup to the venue's address. After the show, use any signed pickup area, or walk a block or two from the main exit before you request a ride so your driver can reach you.

Accor Arena offers a free low-vision headset for visually impaired guests, designed to enhance the experience during events.

Accor Arena offers a variety of food and drink options, including juicy burgers, New York-style hot dogs, and Italian pizza. Vegetarian and vegan options are available at all stands, and visitors can enjoy drinks at the Moët & Chandon, Heineken, and Coca-Cola bars.

A venue-wide re-entry rule was not confirmed in Accor Arena's current published guidance. Treat exit as final unless event staff explicitly confirms re-entry before you leave.

Ticket collection at the box office of the venue is not possible.